Unit G18 Promote Additional Services or Products to Clients

Services or products are continually changing in salons to keep up with clients’ expectations.

By offering new or improved services and products your salon can increase client satisfaction. Many salons must promote these to be able to survive in a competitive world. However, it is equally important for salons that are not in competitive environments to encourage their clients to try new services or products.

This Unit is all about your need to keep pace with new developments and to encourage your clients to take an interest in them. Clients expect more and more services or products to be offered to meet their own growing expectations. They need to be made aware of what is available from your salon to give them a greater choice.

Outcomes in this Unit are:

  • G18.1 Identify additional services or products that are available
  • G18.2 Inform clients about additional services or products
  • G18.3 Gain client commitment to using additional services or products
  • Duration: 4 days
  • Cost: £195